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Privacy Policy

Last Updated: 18 June 2026

This Privacy Policy explains how serene-depths.com collects, uses, discloses, and protects information that applies to our website and services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Information You Provide Directly

We collect information you provide when you:

  • Enrol in our training programmes
  • Create an account or profile
  • Communicate with us via email or other channels
  • Participate in coaching sessions or workshops
  • Submit feedback or respond to surveys

This information may include your name, email address, professional background, current YouTube channel details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers and operating system information

2. How We Use Your Information

We use the information we collect to:

  • Deliver our training programmes and coaching services
  • Communicate with you about your enrolment, schedule sessions, and provide programme updates
  • Analyse and improve our services and website functionality
  • Respond to your enquiries and provide customer support
  • Send relevant educational content and programme information
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymise it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your information
  • The right to restrict or object to certain processing activities
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your information receives an adequate level of protection wherever it is processed.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookies Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

serene-depths.com
47 Wellington Street
London, WC2E 7BD
United Kingdom
Email: [email protected]

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